Facilitating to the Public
5.1 Promoting walk around service
We have set up an information center in the hall on the first floor. We encourage our leaders, as well as basic staff and volunteers to work together to offer helpful and friendly service by directing the public to the right place according to their needs.
5.2 Our multi function counter provides service at noon.
The public does not need to wait in line.Our multi function counter provides service even at noon, in consideration of the working public. When the public enter the revenue office, they can get easily obtain relevant information.
In order to avoid waiting in line, the multi function counter utilizes a number machine. By following numbers in an orderly fashion, we hope to establish a comfortable business environment.>
5.3 Providing MSN and Skype audio-visual conferencing service Using recently established online technology to offer client oriented service, we can provide consultation for different groups, elevating service quality.
5.4 Actively informing handicapped individuals to apply for exemption reviewing of vehicle license tax.
After appraisal of handicap status, the individual should report their status two months before expiry and apply for a ew handicapped manual in order to continue exemption of vehicle license tax.
5.5 Providing blank Land and Construction Purchase and Gift Deed forms
In order to make the application for land value increment tax and deed tax more convenient, we have mandated that the and Administration Office provide the public with blank forms Land and Construction Purchase and Gift Deed forms. hese forms are provided in our office as well as in the Jhudong Division. One service offered is to assist with the illing out these forms.
5.6 Setting up a special counter for simplified non-increment prompt notice for land value increment tax
To improve administrative efficiency, there is a special counter for simplified non-incremental prompt notice for land alue increment tax. We hope to immediately handle cases at the time of filing land transference, such as the non-ncrement exemption on land value increment tax. We aim to issue the exemption of land value increment tax within an our, saving time for landowners and agents.
5.7 Offering free online enquiry
We have computers and printers with which the public can check the land value added tax, deed tax, late payment enalty, overdue interest, and household registration, etc.
5.8 Multifunction mobile counter service
We dispatch people to offer multifunction mobile counter service in towns and townships so that people can check heir property, apply for house tax registration certificates and land value tax, household tax and license tax certificates. Our ersonnel also offer tax affair counseling, blank application forms, publicity brochures, and account transfer for paying axes, etc.
5.9 Accepting license tax refund at motor vehicle and information office
We dispatch people to Hsinchu Motor Vehicle and Information Office to handle license tax refund in a way to extend ur service range and make publicity on regulations of licenses and penalties at appropriate time.
5.10 Fast facilitation without getting out of the car
In order to avoid parking problems and waiting, it is possible to make appointments for the following applications by hone, fax, or on our Website. Then you can get the application without leaving the house.
Appointment Tel：0800-366969
FAX Tel：03-5558828
Online application：www.chutax.gov.tw
5.11 Internet e-service network
We have our URL where you can obtain latest information on tax affairs. Please visit www.chutax.gov.tw in Chinese, nglish, access free environment, PDA versions. You can have a look and Q&A on tax affairs, latest tax law articles, download software, have trial calculation and make pplication.
5.12 Diverse tax paying service
You can use cash, ATM card, account transfer, credit card or convenience stores, phone account transfer or chip ATM ard for online payment of house tax, land value tax and license tax.
5.13 Creating a bilingual taxation environment
In order to stay current with the world outside of Taiwan, the taxation office has bilingual signs as well as an English ebsite. In the hope of serving local people as well as foreigners, we have made every effort to create a bilingual taxation nvironment.
5.14 Quality office environment
We have service center, voluntary- worker-guided instruction, blank forms, local tax counseling, access-free parking ot, slope, protection fence and wheelchairs for the disabled or seniors. At the entrance of the gate, we have a counter exclusive for the disabled. On each floor, RO water available and is regularly maintained and cleaned for safe use.